Payments
Make A Payment
Please make a payment as per your invoice or notice. Enter the correct pre-payment amount for your Telehealth or in-person appointment. If you encounter any issues, please email info@scopehealthcare.com.au.
Please enter the reason for the payment. If you have a reference ID, please include it.
If you know the name of your consulting cardiologist or sleep & respiratory physician, please state it (e.g., Dr. Ali Al-Fiadh).
Payment and Refund Policy
At Scope Healthcare, we stand by the quality of our services and your satisfaction is important to us.
Payment Policy
- Payment Methods: We accept a variety of payment options including credit cards, bank transfers, and online payments.
- Due Date: All payments are due at the time services are rendered unless otherwise agreed upon.
- Invoicing: Patients will be provided an invoice with clear details, including a invoice number for online payments.
Refund Policy
Scope Healthcare is not required to provide a refund if you change your mind for services rendered (consultations and other diagnostic services). When an item is found faulty or there is an issue with the service provided, a refund can be issued given that there’s a major failure and upon further investigation on our end. This is when the monitor:
- Has a problem that would alter the readings.
- Is unsafe.
- Does not work as programmed and is significantly different from its description.
If the problem is not major, Scope Healthcare will attempt to resolve the issue within a reasonable time.
Returning Condition
Refer to our Hire Agreement form upon attending our clinics.